Revolutionize Healthcare Communications

EHRConnect - the ultimate solution for seamless integration of Epic System patient data with Genesys Cloud Contact Center. Our advanced technology enables exceptional customer care for patients, with conversational AI for voice, chat, and text.

EHRConnect Savings

40%

Of interactions that EHRConnect handles automatically without the need for an agent.

90 sec

The average time saved per interaction with agent automation.

95%

Average cost reduction per automated interaction.

Maximize Savings with EHRConnect

Healthcare providers currently utilizing EHRConnect have seen notable cost savings. Our system offers various features and functionalities designed to streamline healthcare workflows, improve patient care, and reduce operational expenses.

Seamless Integration

EHRConnect's seamless integration with Genesys Cloud empowers configuration through the Genesys contact center administration console. Conveniently leverage the patients preferred communication channels through the automated dialer and centralized channel management via a single bot.

Agent Empowerment

EHRConnect empowers contact center agents with real-time patient data from Epic, allowing personalized assistance beyond the original reason for the call.

Appointment Automation

EHRConnect uses Epic patient data to provide personalized notifications and recommendations that blend multiple tasks into one communication, resulting in a seamless patient journey.

Patient Self Service

EHRConnect is a proactive self-service approach with conversational AI. It offers personalized recommendations tailored to individual care needs. As a result, it saves time, reduces frustration, and contributes to better healthcare outcomes.

Bill Pay

EHRConnect provides billing features for healthcare organizations to simplify revenue cycle management. This includes real-time eligibility verification, automated claim submission, and payment processing. Reducing administrative burdens while increasing collections.

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Revolutionize Healthcare Communications

EHRConnect - the ultimate solution for seamless integration of Epic System patient data with Genesys Cloud Contact Center. Our advanced technology enables exceptional customer care for patients, with conversational AI for voice, chat, and text.

EHRConnect Savings

40%

Of interactions  automated

90 sec

Time saved per interaction

95%

Cost reduction per interaction

Maximize Savings with EHRConnect

Healthcare providers currently utilizing EHRConnect have seen notable cost savings. Our system offers various features and functionalities designed to streamline healthcare workflows, improve patient care, and reduce operational expenses.

Seamless Integration

EHRConnect's seamless integration with Genesys Cloud empowers configuration through the Genesys contact center administration console. Conveniently leverage the patients preferred communication channels through the automated dialer and centralized channel management via a single bot.

Empowered Agent

EHRConnect empowers contact center agents with real-time patient data from Epic, allowing personalized assistance beyond the reason for the call.

Appointment Automation

EHRConnect uses Epic patient data to provide personalized notifications and recommendations that blend multiple tasks into one communication, resulting in a seamless patient journey.

Self Service

EHRConnect is a proactive self-service approach with conversational AI. It offers personalized recommendations tailored to individual care needs. As a result, it saves time, reduces frustration, and contributes to better healthcare outcomes.

Bill Pay

EHRConnect provides billing features for healthcare organizations to simplify revenue cycle management. This includes real-time eligibility verification, automated claim submission, and payment processing. Reducing administrative burdens while increasing collections.